1. Using this website
This website is run by Middlesbrough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Zoom in up to 400% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- View the website using any device e.g. Mobile phone, Tablet, Desktop computer
- View any videos that we add to this website, ensuring they are accessible to all with audio or written alternatives available where required
- View and understand content where we use colour. We will ensure that colours used have a sufficient colour contrast
AbilityNet has advice on making your device easier to use if you have a disability.
Please note this website may not function correctly if you are using an older browser i.e. Internet Explorer. It is recommended if you are using Internet Explorer that you instead use Google Chrome or Microsoft Edge.
2. How accessible is this website?
All of this website is currently compliant with the W3C WCAG 2.1 AA accessibility standard. Any future issues that are found through regular testing will be added to section 8 of this page.
3. What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read or audio recording please email digital@middlesbrough.gov.uk. We’ll consider your request and get back to you within 10 working days.
4. Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Digital team by emailing the issue to digital@middlesbrough.gov.uk.
5. Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
6. Technical information about this website’s accessibility
Middlesbrough Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
7. How we test this website
This website is tested every 14 days. The tests are carried out by the Middlesbrough Council Digital Team. Required changes that are discovered as a result of these tests will be added to this accessibility statement and implemented within two months.
8. What we are doing to improve accessibility
Our accessibility road map below shows how we aim to improve accessibility across this website.
This statement was prepared on 23/11/2020. It was last updated on 11/08/2022.
